New Five SIM

BIG SAVINGS, LOW RATES!

 

Enjoy up-to 30% Bonus on recharges of AED 15 more with special  calling rates to India, Pakistan, Bangladesh, Nepal, Egypt and Afghanistan.

 

 

Five prepaid mobile connection comes with

a host of benefits;

  • Pay by seconds, not minutes

    Never pay for more than what you use

  • Up to 30% recharge bonus with every recharge

    The bonus is added to your main account and doesn’t expire

  • Straightforward low tariffs

    For all your voice calls & data

  • Best prices for international calls

    Call your loved ones back home more often

  • Widest network coverage and best call quality in the UAE

    Powered by Etisalat network

  • Free lifetime validity

    Just don’t forget to use your line at least once every 3 months

     

Five App 

Five App is a new mobile App, designed exclusively for customers on Five SIM. Get the Five App to check your balance, usage, recharge and subscribe to latest data and minutes packs.

Scan the QR code to download your Five App now and enjoy exclusive offers! 

Charges

FIVE Prepaid SIM offers Cheapest rates for International calling and most affordable Mobile Data packs.

Enjoy Up to 30% Bonus on all recharges

Per second Billing from the first second

International Call Rates
Countries
Rate per minute*
Bangladesh14 fils
India25 fils
Egypt63 fils
Nepal63 fils
Pakistan32 fils
Afghanistan76 fils
Indonesia76 fils
Philippines76 fils
Sri Lanka76 fils
EthiopiaAED 1.58
SudanAED 1.58

*5% VAT included

Call to other Countries (PDF)

Other Charges
Five Prepaid Mobile ConnectionCharges*
Subscription ChargesAED 10
Local Call Charges38 fils per min
Local SMS Charges32 fils per SMS
International SMS Charges32 fils per SMS
 
Bonus CreditUp to 30% bonus with every Recharge

*5% VAT included

For more information on rates, please call 800544

Recharge

Simply use any of the Etisalat recharge vouchers available everywhere across UAE and call 120 to recharge.

Dial *121# to check your balance.

For more information on rates, please call 800544

Recharge Bonus Structure
Recharge ValueRecharge Bonus
AED 50 and Above30%
AED 15 - 4920%
AED < 15None

*Customers activated before June 11, 2018, will continue to get 20% Bonus on all recharges

More Data, More Calls with the Five All-rounder Plans.

Get up-to 9 GB local Data, or 200 International minutes and 10 fils/ min calling rate to India, Pakistan and Bangladesh with unlimited video calls on GoChat messenger App. 

Dial *135*30# and choose your Five All-rounder plan.

 

Five All-rounder Data
Plan

Five All-rounder Combo
Plan

Five All-rounder Minutes
Plan

Price (VAT Incl)

AED 30

AED 30

AED 30

Data

300 MB / Day

200 MB / Day

-

International Minutes
(India, Pakistan, Bangladesh)

-

100

200

GoChat Messenger Data

Unlimited

Unlimited

Unlimited

Important to know:

• The All-rounder plans are available exclusively for Five SIM customers
• The plans are valid for 30 days, unused allowances will expire at the end of validity
• These plans do not auto-renew and multiple subscription is allowed Minutes are charged on per minute basis
• Included minutes and 10 Fils/ Minute rate are eligible to call India:(91), Pakistan: Zong (9231), Jazz (9232, 9230), Ufone (9233)], Bangladesh:(880)
• Data can be used within UAE only
• For Data inquiry, send “Data” to 1010
• For Minutes inquiry, send “Voice” to 1012
• GoChat includes free unlimited data usage within the App to make voice and video calls

How to use the Five All-rounder plans?

  • Unlimited data to make voice and video calls using GoChat messenger App

    Step 1 – Download the GoChat Messenger Mobile App
    Step 2 - Sign up with your mobile number and enter passcode received on the mobile number
    Step 3 – After successful registration, start using the app for making Voice & Video calls

New International Calling Packs for Prepaid

Bring Home closer to you with calling rates as low as 5 Fils / minute

Stay connected to your loved ones back home with International packs that offer up to 2000 minutes

COUNTRY

INTERNATIONAL MINUTES

Validity

PRICE (AED)

India (All operators),
Pakistan (Zong, Ufone, Jazz)
Egypt ( Vodafone, Etisalat)
Afghanistan (Roshan & Etisalat)

30

24 Hours

5

200

7 Days

25

500

28 Days

49

1000

28 Days

79

2000

28 Days

99

Bangladesh (All operators)

60

24 Hours

5.25

400

7 Days

25

750

28 Days

49

1500

28 Days

79

2000

28 Days

99

How to subscribe
  - Dial *135*80#  

 

Important to know

  • To subscribe dial *135*80# and chose your preferred country
  • Packs are one-time
  • Multi purchase is allowed
  • Minutes are charged on per-minute basis
  • To know the eligible country codes: www.etisalat.ae/newprepaidpacks

Daily IDD packs

Enjoy up to 50 International minutes for AED 5 per day Dial *101*24# to subscribe

 

Features

  • Packs will be valid for 24 hours starting from the first call to the eligible destination
  • The pack will be automatically renewed:

  - once the included minutes to the chosen destination are fully consumed

  - only on days when you make calls to the chosen destination

 

Pack Price*MinutesCountry
AED 550 MinChina, Egypt (Etisalat network)
AED 525 MinIndia, Pakistan and Bangladesh
AED 520 MinNepal
AED 515 MinPhilippines {Smart network}, Afghanistan {Roshan & Etisalat Networks}
AED 510 MinEgypt, Indonesia, Sri Lanka, Ethiopia

*5% VAT excluded

Weekly & Monthly IDD packs

Speak to anyone in your Home Country

28 Countries!! No Limit on Numbers!!!! No Restrictions!!!!!

Dial *135*90#

Country

Network

 

Monthly Pack

 

Weekly Pack

 

Rental (AED)*

Minutes

 

Rental (AED)*

Minutes

India

All Operators

 

79

1000

 

25

200

Pakistan

Zong + Jazz + Ufone

 

79

1000

 

25

200

Nepal

All Operators

 

79

1000

 

25

200

Indonesia

Indosat

 

79

1000

 

25

200

Afghanistan

Etisalat + Roshan

 

79

1000

 

25

200

Egypt

Etisalat

 

79

1000

 

25

200

Jordan

Umniah

 

79

1000

 

25

200

Canada

All Operators*

 

79

1000

 

25

200

China

All Operators

 

79

1000

 

25

200

Germany

All Operators

 

79

1000

 

25

200

Malaysia

All Operators

 

79

1000

 

25

200

UK

All Operators*

 

79

1000

 

25

200

USA

All Operators

 

79

1000

 

25

200

Australia

All Operators

 

79

1000

 

25

200

Puerto Rico

All Operators

 

79

1000

 

25

200

Ireland

All Operators*

 

79

1000

 

25

200

Mexico

All Operators

 

79

1000

 

25

200

Romania

All Operators

 

79

1000

 

25

200

South Korea

All Operators

 

79

1000

 

25

200

Denmark

All Operators

 

79

1000

 

25

200

Hong Kong

All Operators

 

79

1000

 

25

200

American Samoa

All Operators

 

79

1000

 

25

200

Guam

All Operators

 

79

1000

 

25

200

Northern Mariana Islands

All Operators

 

79

1000

 

25

200

Mongolia

All Operators

 

79

1000

 

25

200

Iceland

All Operators

 

79

1000

 

25

200

Slovakia

All Operators

 

79

1000

 

25

200

Faroe Islands

All Operators

 

79

1000

 

25

200

* Premium codes such as lottery, Music IVR are excluded

* 5% VAT included

Subscription

As per new TRA policy, Please bring the following documents during the registration/activation of your mobile numbers (SIM Cards).

What you’ll need to subscribe

TypeRequired documents
UAE nationalOriginal valid Emirates ID
GCC nationalOriginal valid Emirates ID or original valid GCC ID or original valid GCC passport
UAE residentOriginal valid Emirates ID
People of determination- Original valid Emirates ID
- People of determination card
Government/business entities- Government Decree or valid Establishment Card (for government entities)
- Valid Trade License (for business entities)
- Original valid Emirates ID and passport with visa page of the authorised person (for both government and business entities)

 

Five Hourly Data Packs

Enjoy Unlimited local data starting from just AED 2 per hour.

New Offer Name

Price (Incl VAT)

Validity

1 hour Unlimited Data

2

1 Hour

5 hours Unlimited Data

5

5 Hours

24 hours Unlimited Data

10

24 Hours

 

How to get

To subscribe to the Five Hourly Data Packs:

  • Via USSD: Dial *777#

 

Terms & Conditions

  • Prices are inclusive of VAT
  • Packs are for one time
  • Available for Five Sim customers only
  • Speed is up to 3Mbps (Lower than the full speed)

New FIVE Prepaid Data Packs

Do you have to wait for WiFi access to surf the internet? Now Mobile data cheaper than shared Wi-Fi. Choose from Local Data packs valid for 28 days or 24 hours and meet your internet needs at speeds of 200Kbps.

 

4.2 GB Data @ AED 33

Get a total of 4.2 GB of local data in equal installments of 150 MB per day for 28 days, giving you internet access throughout the month without interruptions.

PriceDataSpeedData Type
AED 33150 MB per day for 28 days200 KbpsLocal

 

Daily Data @ AED 3

Choose the daily local pack if you are an occasional Internet user. Get 150 MB of local data valid for 24 hours at an affordable price of AED 3 with speed of 200 kpbs

PriceDataSpeedData Type
AED 3150 MB per day200 KbpsLocal

 

Social Data Packs

Are you a person who uses only social media on your phone? Then, choose from the 28 day pack or daily pack to keep in touch with your loved ones via your favorite Social apps like WhatsApp, Facebook, Twitter, Messenger, Snapchat & more at the most affordable prices.

Social Data Packs

PriceDataSpeedData Type
AED 20150 MB per day for 28 days200 KbpsSocial

 

Daily Social Data @ AED 2

PriceDataSpeedData Type
AED 2150 MB per day200 KbpsSocial

 

Double Data Packs

Do you run out of data allowances due to heavy internet usage? Finally, a data pack that give large data allowances at higher speeds. You no longer have to worry about exceeding data usage or costs.

By subscribing to these packs, you can enjoy double data - equal allowances of Local data and Social data in this pack, helping you cover all your internet needs.

28 Day Double Data @ AED 50

Get a total of 8.4 GB of data in equal installments of 300 MB/ day for 28 days, giving you internet access to surf the internet at higher speeds and stream audio / videos clips

PriceDataSpeedData Type
AED 50300 MB per day (150 MB Social + 150 MB Local) for 28 days400 KbpsLocal + Social

 

Daily Double Data @ AED 5

Choose the daily double data pack on days when you those special days when you need larger data allowances. Get 150 MB of local data + 150 MB of social valid for 24 hours at AED 5 with speed of 400 kpbs

PriceDataSpeedData Type
AED 5300 MB per day400 KbpsLocal + Social

 

Key Benefits

  • Flexible Daily & Monthly Data packs
  • Choice of Social, Local & Double Data plans
  • Choice of speed as per your usage needs
  • The Daily & Monthly packs will be automatically renewed at the end of defined validity period for your convenience

 

How to get

To subscribe to the new FIVE Prepaid Data packs:

  • Via USSD: Dial *135# from your FIVE Prepaid

 

Manage your account

You can keep track of your allowances, Subscribe/Unsubscribe

  • Via USSD: *135#

You will be notified via SMS at the following stages:

  • On consuming 80%, 90% $100% of your defined Data allowances or dial *135# anytime to check your allowance balance

 

Other Terms & Conditions

  • Unused daily data allowances will expire at the end of the validity
  • In cases where the entire data allowance is consumed within validity period, customers would have to subscribe to another pack or use “Start/Stop Data” to be able to continue using mobile data
  • In case of multiple subscriptions, only the latest plan subscription will be renewed
  • Multiple subscriptions will be allowed
  • All prices are VAT inclusive

 

Frequently Asked Questions (FAQs)

Read the FAQs here.

Everyday Data Packs

Forget Wi-Fi and stay connected worry-free with the Everyday data pack of your choice. Daily data allowances are available from 75MB up to 1GB and are reset every day.

28-days Packs

Local data

 

Local data allowance per dayTotal dataPriceEffective price per day
75MB2.1GBAED 42AED 1.50
150MB4.2GBAED 63AED 2.25
250MB7GBAED 90AED 3.21
500MB14GBAED 130AED 4.64
1000MB28GBAED 200AED 7.14

 

Social data

Social data allowance per dayTotal dataPriceEffective price per day
150MB4.2GBAED 42AED 1.50
250MB7GBAED 63AED 2.25

7-days Packs

Local data

Local data allowance per dayTotal dataPriceEffective price per day
75MB525MBAED 15AED 2.14
150MB1.05GBAED 25AED 3.57
250MB1.75GBAED 40AED 5.71
500MB3.5GBAED 60AED 8.57
1000MB7GBAED 100AED 14.29

 

Social data

Social data allowance per dayTotal dataPriceEffective price per day
150MB1.05GBAED 15AED 2.14
250MB1.75GBAED 25AED 3.57

1-day Packs

Local data

Local data allowance per dayTotal dataPrice
75MB75MBAED 2.5
150MB150MBAED 4.2
250MB250MBAED 8
500MB500MBAED 15
1000MB1GBAED 30

 

Social data

Social data allowance per dayTotal dataPrice
150MB150MBAED 2.5
250MB250MBAED 4

Benefits

  • 24x7 connectivity with mobile data, no dependency on Wi-Fi
  • Full Speed Data Packs
  • Worry free daily data allowance
  • Multiple options, with daily data up to 1 GB
  • Prices start at AED 1.5 per day

More Information

  • Available for Prepaid subscribers
  • Data allowances will be credited daily and will reset at midnight
  • Daily allowances cannot be rolled over
  • Data will be stopped after daily allowance is used
  • Multiple subscriptions will be allowed
  • All prices are VAT inclusive
  • Everyday Social Data Packs will be for social access to Facebook, Messenger, WhatsApp, Twitter, LinkedIn, WeChat, Snapchat, Instagram and the Internet Calling Plan Apps (text only).

How to Subscribe

Dial *135#

 

FIVE SIM Combo Packs

New FIVE prepaid SIM Combo Packs offer you Daily allowance of minutes and data to stay in touch with your loved ones; from wherever you want, at most affordable rates

 

Features & Benefits

  • Allowances of Minutes & Data refreshed every day
  • Flexibility of Weekly or 28 Days pack
  • Affordable prices starting at AED 21 per week
Flexi minutes + Data Combo packs Weekly28 Days
Price (incl VAT)AED 10AED 40
Flexi minutes50220
Mobile data/Day100 MB Low Speed100 MB Low Speed
Validity7 Days28 Days

 

International minutes + Data Combo packs Weekly28 Days
Price (incl VAT)AED 10AED 40
International minutes70350
Mobile data/Day100 MB Low Speed100 MB Low Speed
Validity7 Days28 Days

Important to know

• Packs are One-time and multiple subscription is allowed

• International minutes are for select countries (India, Pakistan and Bangladesh)

A. Lite Combos

1. Weekly Lite Combo @21

Get a total of 1.23 GB of local data and 70 Flexi mins in equal installments of 175 MB/ day and 10 Flexi/Day for 7 days, giving you affordable internet access and minutes to call home for a week

PriceDataSpeedFlexi* MinsData Type
AED 21175 MB per day for 7 days200 Kbps10 Mins per day for 7 daysLocal

 

2. 28 Day Lite Combo @63

Get a total of 4.9 GB of local data and 280 Flexi mins in equal installments of 175 MB/ day and 10 Flexi/Day for 28 days, giving you internet access and minutes to call home throughout 28 days without interruptions.

PriceDataSpeedFlexi* MinsData Type
AED 63175 MB per day for 28 days200 Kbps10 Mins per day for 28 daysLocal

B. Super Combos

1. Weekly Super Combo @35

Get a total of 2.1 GB of local data and 175 Flexi mins in equal installments of 300 MB/ day and 25 Flexi/Day for 7 days, giving you affordable internet access and minutes to call home for a week

PriceDataSpeedFlexi* MinsData Type
AED 35300 MB per day for 7 days400 Kbps25 Mins per day for 7 daysLocal

 

 

2. 28 Day Super Combo @105

Get a total of 8.4 GB of local data and 700 Flexi mins in equal installments of 300 MB/ day and 25 Flexi/Day for 28 days, giving you internet access and minutes to call home throughout 28 days without interruptions.

PriceDataSpeedFlexi* MinsData Type
AED 105300 MB per day for 28 days400 Kbps25 Mins per day for 28 daysLocal

* Flexi Mins are valid to call within UAE or to call India, Pakistan or Bangladesh

 

Prices include 5% VAT

 

How to get

To Subscribe to the new FIVE Prepaid Combo packs:

  • - Via USSD: Dial *135# from your FIVE Prepaid

     

     

Manage your account

You can keep track of your allowances,

Subscribe/Unsubscribe

  • - Via USSD: *135#

You will be notified via SMS at the following stages:

  • - On consuming 80%, 90% & 100% of your defined Data and

    Minutes allowances or dial *135# anytime to check your

    allowance balance

     

Other Terms & Conditions

  • - Unused daily data and flexi minutes allowances will expire at the end of the validity

  • - In cases where the entire data allowance is consumed within validity period, customers would have to subscribe to another pack or use “Start/Stop Data” to be able to continue using mobile data

  • - In case of multiple subscriptions, only the latest plan subscription will be renewed

  • - Multiple subscriptions will be allowed

  • - Flexi minutes can be used to Call India, Pakistan, Bangladesh and Local (within UAE)

  • - Packs will be automatically renewed. To manage your subscription dial *135#

  • - All prices are VAT inclusive

FAQs

New FIVE prepaid SIM Combo Packs offer you Daily allowance of minutes and data to stay in touch with your loved ones; from wherever you want, at most affordable rates.

Just Dial *135# from your FIVE SIM and activate the plan of your choice.

The FIVE Prepaid packs are all Auto-renewal data packs. They offer you peace of mind. No more hassle of re-subscribing to data every week or month as these plans are automatically renewed at the end of assigned validity. Choose the plan you want and just ensure you have the right balance when it's time to renew and the pack will do the rest.

No, unfortunately these packs are available only for FIVE SIM customers

Flexi minutes can be used to call India, Pakistan, Bangladesh or within UAE

No. If you consume your allocated data before the validity of the pack has expired - you will be protected by default and data access will be blocked.

In cases where the entire data allowance is consumed within validity period, you will have to subscribe to another pack or use “Start/Stop Data” to be able to continue using mobile data

No. There will be no rollover of unused Data and Flexi minutes allowances

Any remaining MBs and Flexi minutes will automatically expire and will not be carried over

Yes, each pack will have its own allowance and validity period. In case of multiple subscriptions, the last subscribed pack will be automatically renewed.

• Dialing *170#

You will also be notified via SMS in the following cases:

• Upon consumption of 80%, 90% and 100% of the data packs

• First time subscription: You will have to recharge your FIVE prepaid account within 7 days and the package will be activated automatically.

• Auto-Renewal: You will have a grace period of 10 days to recharge your account in order to continue enjoying the plan, after which the plan will be removed from your account. Once removed and when you have enough balance, you will have to activate the pack again.

Yes; just dial *135# select Combo Packs and follow the instructions

No. These allowances are valid for usage locally, i.e., in UAE only

Roaming

Enjoy peace of mind abroad with free access to data and voice roaming offers;
we offer you a wide range of roaming and data plans, giving you a unique saving plan while staying connected abroad.

Standard Roaming rates

Standard Prepaid Roaming Charges
Voice Call/SMSGCC Countries (AED/min)Rest of the world (AED/Min)Satellite, Maritime & Flight Operators (AED/Min)
Incoming call0.8084.255.25
Outgoing Voice Call to UAE2.203*9.515
Outgoing Local Voice Call0.8814.510
Outgoing Voice Call to others91315
Outgoing SMS0.2224
Incoming SMSFREEFREEFREE
DataAED 0.06609/30KBAED 1.5 /30KB (Prepaid)AED 1.5 /30KB (Prepaid)
AED 1 /10KB ( Prepaid in Lebanon) 

*When roaming in GCC zone, rate of call to UAE (2.203 AED/min) applies also on calls to other GCC countries Rates are in AED/min (voice); and AED/SMS (for SMS)

Prepaid Roaming packs

DescriptionPrice (AED)Pack CategoryAllowanceValiditySubscription
Channels		For More Information
Daily Data Plan35DataUnlimited MB (FUP: 500MB)24-hours*177#
SMS RDD to 1010		 Daily Roaming Packs
Daily Combo Plan60ComboUnlimited MB (FUP: 1GB)
15 Min (In/Out)		24-hours*177#
SMS RDC to 1010		 Daily Roaming Packs
Umrah & Hajj Pack150Combo1GB
200 Min (In/Out)		7 Days*177#
SMS ROP to 1010		 Umrah Hajj Pack
Weekly Combo Pack250Combo1GB
30 Min (In/Out)		7 Days*177#
SMS RWC to 1010		Weekly Data/Voice Roaming Minutes
Unlimited KSA Roaming Pack400ComboUnlimited MB (FUP: 25GB)
2000 Min (In/Out)		7 Days*177#
SMS KSA to 1010		Unlimited KSA Roaming Pack
Economy Class Pack350Combo2GB
60 Min (In/Out)		30 Days*177#
SMS REP to 1010		 Monthly Data Roaming
Business Class Pack600Combo5GB
500 Min (In/Out)		30 Days*177#
SMS RBP to 1010		 Monthly Data Roaming
First Class Pack1000Combo10GB
1000 Min (In/Out)		30 Days*177#
SMS RFP to 1010		 Monthly Data Roaming
Monthly 8GB Preferred partners Data Roaming Pack500Data8GB30 DaysSMS MONTH8GB to 1010Data Roaming Preferred Partner
Incoming voice roaming weekly pack of 25 min50Voice25 Min7 DaysSMS WEEK25MIN to 1010Incoming Voice
Incoming voice roaming weekly pack of 100 min100Voice100 Min7 DaysSMS WEEK100MIN to 1010Incoming Voice
Incoming voice roaming monthly pack of 500 min250Voice500 Min30 DaysSMS MONTH500MIN to 1010Incoming Voice

Five Calling Card

Enjoy lowest International Rates in UAE.

Save more as compared to any other calling card!

Benefits

  • UAE’s Leading Legal VoIP Calling Card

  • Cheapest International Calling Rates

  • Can be used from any Mobile or Fixed network in UAE

  • Available in 3 convenient formats  – Scratch card, eVoucher and SMS-pin

  • Flexibility to choose from 4 denominations ~ AED 10, AED 15, AED 30, AED 50

  • Dedicated, multi-language call center  @ 800 544

  • Available across 6000+ outlets across UAE

  • To purchase SMS PIN, DIAL *544# from your mobile

Charges

FIVE Calling CardRates* (AED/min)
AED 10
(ePIN only)		AED 15AED 30AED 50
Validity (Days)7153045
Bangladesh0.180.160.160.15
India0.210.190.160.15
Pakistan0.270.240.230.18
Nepal0.480.480.420.42
Afghanistan1.261.261.261.26
GCC (Kuwait, Oman, Qatar, Saudi, Bahrain)0.630.630.630.63
China0.170.160.160.16
Egypt0.450.420.40.4
Ethiopia1.001.000.950.95
Indonesia0.950.950.950.95
Iran1.051.051.051.05
Jordan, Yemen0.630.630.630.63
Lebanon, Palestine1.051.051.051.05
Philippines0.580.580.530.53
Sri Lanka0.630.630.630.63
Sudan0.630.630.630.63

*5% VAT included

*ePIN service is available for select Prepaid customers only

Call to other Countries (PDF)

Terms & Conditions

Reserve Credit

Stay Connected with friends and families even when you run out of balance.

 

Features & Benefits

  • Reserve Credit service allows you to continue making Local and International Calls, send Local and International sms when you run out of balance.

  • If you are a Five prepaid customer who is 3 months old in the network with usage of at least AED 10/month, you can avail this service.

  • Upon subscription to Reserve credit, the service will be auto renewed whenever you run out of mobile credit

  • If you are already subscribed to Reserve Credit service and once your balance reaches AED1, you will be notified via SMS about the Reserve Credit amount you have been credited.

     

Additional Charges:

Five Prepaid customers with single account SIM:

 

  • You will be charged a service fee of 20% (excluding VAT) on top of the existing tariff of the services you use from reserve credit balance

Other Five Prepaid customers:

 

No additional charges for usage from reserve credit balance. However, Bonus credit on recharge will be prorated as per reserve credit balance used.

For example: If you are eligible for AED 5 and consumed AED 5 from the Reserve Credit balance. On the subsequent recharge of AED 10, Bonus will be provided only for AED 5, i.e. only for the recharge amount less the Reserve Credit amount used. AED 5 consumed from reserve credit balance will be adjusted from the recharge amount.

 

   How to Subscribe & Un-subscribe:

ActionUSSD Code
To activateDial *108*1#
To deactivateDial *108*2#

 

 

Terms & Conditions

  • The Reserve Credit balance can be used for Voice Calls (Local & International), SMSs (Local & International)

  • Five Prepaid customers with single account SIM can also use Play on Demand and Start Stop data services in addition to the services mentioned above

  • Reserve Credit balance does not expire & the used reserve credit balance will be recovered from the next recharge.

  • Upon subscription to Reserve credit, the service will be auto renewed whenever you run out of mobile credit

FAQs

Reserve Credit service allows Five prepaid customers to continue making Local & International Calls, send local & International sms when the customer runs out of balance.

All Five prepaid customers who satisfy the following eligibility criteria will be eligible to avail Reserve Credit service
- Atleast 3 months old in the network
- Average Last 3 months ARPU => AED 10

You have to dial *108*1# to activate the service

YES. You can deactivate the service by dialing *108*2#

No

No

You can check the balance by dialing *121#

Prepaid Start/ Stop Data

Start/ Stop Data whenever you need,
and pay by the minute

Get on-demand Internet on your mobile @ 2 fils/minute

 

No Wi-Fi, no problem. Need mobile data for a short period of time? Etisalat has you covered.

Start/ Stop Data service gives you the option to use mobile data for short periods as and when needed, where you can use as much data as you want and pay only for the time you use at a very affordable rate.

  • Start/Stop Data based on your need
  • Pay only for the time you use, at a pocket friendly rate of 2 fils/minute
  • Dial *777# to Start/Stop/Check your data session
  • True freedom of choice

 

Charges

Start/StopCharges*SpeedSTART SessionSTOP Session
Time-based Data Access2.1 fils/minuteLimited to 1Mbps*777*1#*777*2#

*5% VAT included

Features & Benefits:

  • Data speed will be limited to 1Mbps
  • Minimum access charge of 30 fils will apply for the first 15 minutes of usage
  • You will be protected from PAYG charges for 2 hours after stopping your data session

 

How to Manage the Service

You can Start/Stop/Check your data sessions by dialling *777#

 

Terms & Conditions

You can use Start/ Stop Data service even if you have existing daily/ weekly data plans to pay by the minute and save your data allowances

You will not be able to share your data access with other devices or users while within a Start/ Stop data session

Daily Power Packs

Choose any of the daily packs you need for only AED 3 each!

Now you can stay connected with your friends and family with only 3 AED daily!

 

Staying connected with your friends and family is now even easier. With only 3 AED you can choose the daily bundle that fits your needs.

To subscribe, simply dial *111*1*3#

 

Benefits

For only AED 3 you can choose any of the below offers:

  • 5 International minutes to 100 countries
  • 15 Local minutes
  • 10 International Minutes to India, Pakistan, Bangladesh
  • 20 Flexi SMS
  • 150MB data @ 192 kbps speed

 

Features

  • Offers are available 24 hours after activation
  • You can choose multiple bundles on the same day
  • Offers are non–recurrent.

 

How to subscribe and check remaining allowance

To subscribe

 Charges
Via USSDDial *111*1*3#
Via SMSSMS 1012 with
 DLD - 150MB data @ 192 kbps speed
 DLM - 15 Local minutes
 DGI - 5 International minutes to 100 countries
 DLI - 10 International minutes to India, Pakistan, Bangladesh
 DFS - 20 Flexi SMS

 

To check remaining allowance

 Charges
Via USSDDial *111*1*3# and select the offer for which you want to check the remaining allowance.
Via SMSSMS 1012 with
 EDLD - 150MB data @ 192 kbps speed
 EDLM - 15 Local minutes
 EDGI - 5 International minutes to 100 countries
 EDLI - 10 International minutes to India, Pakistan, Bangladesh
 EDFS - 20 Flexi SMS

 

You will also be notified via SMS in the following cases

  • When the offer is activated
  • Upon using 80% and 100% of your daily bundled

 

Terms & Conditions

  • All the daily offers are non-recurrent
  • The bundles will be removed 24 hours after activation
  • Local/ International minutes usage will be charged on a per-second basis
  • International minutes may be used for calls made from the UAE to one of the included international destinations CLICK HERE
  • If a customer finishes his voice/data allowance before end of validity his usage will be moved to other active Voice/ Data plan(s), or Wasel standard rate
  • Any unused minutes/SMS on the bundle will be forfeited once the validity is over (after 24h since activation)

DISCLAIMER: 5% VAT excluded

FIVE SIM (AED 1/2)

Boost your day when you need

GET 5 FLEXI MINUTES AND UP TO 38% LOWER CALL RATES FOR JUST AED 1, ANY DAY YOU CHOOSE. ALSO, GET UP TO 40% BONUS ON RECHARGES OF AED 15 AND ABOVE.

Main features:

• Enjoy Flexi minutes for just AED 1 per day.
• Control your spend – pay only on the days of usage
• Pay by seconds, not minutes
• Get up-to 38% discount across Local and International calling rates
• Enjoy up to 40% bonus on recharges of AED 15 and above
• Free lifetime validity. Just don’t forget to use your line at least once every 3 months

Dial *135*123# to migrate to the New Five SIM

 

New Five SIM AED 1

New Five SIM AED 2

Daily Fee with VAT

AED 1

AED 2

Validity

1 day (End of day)

Flexi Minutes

Local or to India, Pakistan and Bangladesh

5

10

Local Data

-

100MB daily at 192 Kbps speed

(Low speed)

The New Five SIM calling rates

Destination

Country Code

New Rate (fils/min) VAT inclusive
(per second charging)

Bangladesh

00880

10

India

0091

20

Pakistan

0092

20

Nepal

00977

63

Egypt

0020

50

Afghanistan

0093

50

Indonesia

0062

50

Philippines

0063

50

Sri Lanka

0094

50

Ethiopia

00251

158

Sudan

00249

158

Others

-

158

Local Call

-

25

SMS Local

-

32

SMS International

-

32

Important to know:

• The new SIM will to be on AED 1 tariff plan. However, you can upgrade to the AED 2 plan through *135# menu and enjoy additional benefits
• The daily Fee will be deducted once in a day upon your first local call or call to India, Pakistan, & Bangladesh. If you call other destinations, the daily fee will not be deducted and the call will be charged as per PAYG rates
• Daily benefits will be valid till midnight
• In case you are eligible for daily fee, but you don’t have enough balance, the call will be rated as per PAYG rates
• The charging pulse for the new Five SIM PAYG tariff will be per second, however, the flexi minutes given for AED 1/ 2 tariff plans will be charged per minute
• If you are on current Five tariff plan, you can migrate to the new Five tariff. However, upon migration, you will lose any remaining recharge bonus
• If you consume all your daily allowance before end of day, no additional daily fee will be deducted and you will keep enjoying discounted call rates
• If you have any remaining local minutes or minutes to India, Pakistan or Bangladesh (from any pack you are subscribed to), the daily fee will not be deducted
• To check the PAYG rates, please visit www.etisalat.ae/newfivepayg

The new Five Bonus - Enjoy up to 40% bonus on recharges of AED 15 and above

• The new Five Bonus is available for new Five SIM (both AED 1, AED 2 plans)
• Minimum recharge denomination to get the Gift is AED 15
• You need to opt-in once in your lifetime in order to start receiving the bonus - to participate for free, dial *135*15# from your new Five SIM
• If you are on the current Five SIM (old Five), you cannot participate in the new Five Bonus. You need to migrate your tariff to new Five AED 1 plan and then opt-in to the new Five bonus
• Once you receive the bonus, you need to claim it through *135*15#
• The bonus will be valid for 3 days from the date of receiving it

 


Call India, Pakistan, Bangladesh, Afghanistan and Nepal for as low as 10 fils / minute!

Dial *135*125# to subscribe!

 

Get 10 Fils / minute rate for up-to 3 months

Subscription Fee

Validity

AED 1

24 hours

AED 10

30 Days

AED 20

90 Days

Eligible destinations

India, Bangladesh, Pakistan (Zong, Jazz & Ufone), Afghanistan (Etisalat & Roshan), Nepal (Ncell)

 

Important to know:

• Promo is available for all Five customers
• Prices are VAT inclusive
• Daily offer is auto-renewal, while 30 days and 90 days offer are one-time

 

Charges

FIVE Prepaid SIM offers Cheapest rates for International calling and most affordable Mobile Data packs.

Enjoy Up to 30% Bonus on all recharges

Per second Billing from the first second

International Call Rates
Countries
Rate per minute*
Bangladesh14 fils
India25 fils
Egypt63 fils
Nepal63 fils
Pakistan32 fils
Afghanistan76 fils
Indonesia76 fils
Philippines76 fils
Sri Lanka76 fils
EthiopiaAED 1.58
SudanAED 1.58

*5% VAT included

Call to other Countries (PDF)

Other Charges
Five Prepaid Mobile ConnectionCharges*
Subscription ChargesAED 10
Local Call Charges38 fils per min
Local SMS Charges32 fils per SMS
International SMS Charges32 fils per SMS
 
Bonus CreditUp to 30% bonus with every Recharge

*5% VAT included

For more information on rates, please call 800544

Recharge

Simply use any of the Etisalat recharge vouchers available everywhere across UAE and call 120 to recharge.

Dial *121# to check your balance.

For more information on rates, please call 800544

Recharge Bonus Structure
Recharge ValueRecharge Bonus
AED 50 and Above30%
AED 15 - 4920%
AED < 15None

*Customers activated before June 11, 2018, will continue to get 20% Bonus on all recharges

FAQs

Five prepaid connection is new prepaid line in UAE, powered by Etisalat UAE. All UAE/GCC residents /Expats/Visitors are eligible for FIVE prepaid connection.

- Pay by seconds, not minutes – never pay for more than what you use
- 20% recharge bonus with every recharge – the bonus is added to your main account and doesn’t expire
- Straightforward low tariffs - for all your voice calls & data
- Best prices for international calls – Call your loved ones back home more often
- Widest network coverage and best call quality in the UAE – Powered by Etisalat network
- Free lifetime validity – just don’t forget to use your line at least once every 3 months

Simply use any of the Etisalat recharge vouchers available everywhere across UAE and call 120 to recharge.

Five prepaid connection comes with Lifetime validity. There is no need to renew the Five prepaid connection, as long as you keep making calls or sending messages. In case you do not use the connection for 3 consecutive months, Main account balance will be forfeited and your line will be temporarily suspended. After this, you have 30 days to recharge the connection and use; If no recharge or usage is observed in these 30 days, line will be considered ceased.

No, Five Prepaid connection does not have Roaming facility and is only for local UAE usage.

The credit transfer facility is not available on Five prepaid Connection. However you will be able to receive credit from any Etisalat line on your Five prepaid connection.

Yes. You can now choose and subscribe to any of our wide range of mobile data packages. Just dial *170# on your phone and select from the following categories:
- Nonstop Plans
- One-time Packs
- Auto-renewal Plans
- Social Networking

One-time Data Packs place convenience before commitment, where you can subscribe multiple times to the same pack, or mix and match different ones, depending on your need. This way, you never run out of Data with the flexible short and long validity options.

Auto-renewal Data Plans offer you peace of mind. No more hassle of re-subscribing to data every day, or month as these plans are automatically renewed at the end of assigned validity. Choose the plan you want and just ensure you have the right balance when it's time to renew and the plan will do the rest.

You can now choose a mobile data plan by speed, and stay connected all day long with the new Nonstop Bronze, Silver, or Gold Daily Plan. You never run out of data, or get charged at out of bundle rates on these plans. The new daily plans are renewed every day at the same time of subscription for your added convenience.

Any remaining MBs will automatically expired and won't be carried over.

Additional data consumption will be moved to other active data pack or plan, if available, or get charged at an out of bundle rate.

You can keep track of your data usage using the below three options:
- Via USSD: Dial *170#

Auto-Renewal: You will have a grace period of 10 days to recharge your account in order to continue enjoying the plan, after which the plan will be removed from your account. Once removed and you have enough balance, you will have to activate the plan again.

Contact us

To check our latest applicable rates, you can:

Visit www.fivemobile.ae  (free of charge from your mobile)

 

Need support? Call 800 544 to speak to one of our agents.